Frequently Asked Questions
Who are you?
What is Sir Macho, and why should I care?
Sir Macho is not really a thing so much as an opportunity. An opportunity to get something, whether completely amazing and awesome or normal and mundane, for a ridiculously great deal. Why should you care? Well, you don't have to unless you like to save money. But hey, some people actually enjoy spending too much. If that's the case, then we may not be the place for you. [Back to top]
Who is this Jammin' Butter character?
Jammin' Butter is the company that owns and operates Sir Macho, Hobo Ninja, That Daily Deal, 13Deals, and LocoBuy. If we were The Brady Bunch, they would be the Carol and Mike Brady of our lovely little unit. When you deal with Sir Macho, you are basically dealing with an overly attractive, musically talented, technicolor family. [Back to top]
How do you ship?
Ok, I bought something. When will it get here?
Unless otherwise stated, all orders typically ship within 10 business days of purchase. Once your order has left our tender loving hands, it becomes the guarded baby of Fedex Ground, Fedex Smart Post, or USPS (typically FedEx Smart Post, but certain items or orders may be required to travel via alternative methods). Unfortunately, our crystal ball was destroyed in a very unfortunate accident, so we are unable to give you an exact delivery date unless it is provided by the parcel carrier. Don't worry, Dear Reader, your parcel will arrive to you in a timely fashion. Craving more shipping jargon? We can fill that need here. [Back to top]
Why can't I ship my order to FancyPants, Hawaii or an APO address?
At this time, we are only able to ship to the contiguous USA, not including APO addresses. This is due to the unfortunate-yet-ever-increasing cost of postage and customs processes, which would effectively kill the deal. You aren't a murderer, are you? [Back to top]
Can I return it?
I received my order, and there is an issue. What do I do (is there a return policy)?
Well, that depends on the issue. If you just don't like the item (unlikely, but we can ponder) ...well... we take a tough love stance. By purchasing the item, you have deprived someone else of an awesome deal, and therefore have left no room for the ugly beast of buyer's remorse. We suggest selling it on ebay or craigslist for a profit, or perhaps giving it to someone as a thoughtful gift. If your item was received broken, non-functioning, or damaged in some way that renders it useless (yet again, unlikely, but since we are already traveling down a hypothetical path), then please contact us here within 7 days of delivery. Please note that this time frame stands for any issues with any order whatsoever. Once the 7 days from delivery have passed, we unfortunately will be unable to assist you further (all good things must come to an end). [Back to top]
Do you offer a warranty?
Nope. Unfortunately, this would also be another untimely death of an amazing bargain. If your item has went bunk after the 7 day time from post delivery, then we suggest contacting the manufacturer or celebrating your totally cool new paper weight. [Back to top]
I have an issue.
I would like to talk to you lovely and charming folks. How can I do so?
I have a question, comment, or need info that I just can't seem to find within your very well written FAQ/info areas. What do I do?
How do I get points
Your points are derived from the items you purchase. Each item has a designated amount of points per unit. [Back to top]
How soon will my points show up after I make a purchase?
As soon as the tracking number is posted, the points will automatically added to your current total. [Back to top]
Can I transfer my points to another account or friend's account?
No, the points are non-transferrable and are voided if your account is deleted, or inactive. [Back to top]
I want to use my points for coupon codes. How does that work?
Once you redeem your points for a coupon code, your site will refresh with the automatically generated code in your redemption activity section. Your coupon code is ready to use.
Your coupon code can be used only on www.13deals.com. Please note that your code can not be applied to taxes and shipping, and the entire amount must be used in a single purchase or any left over amount will be forfeited. Coupon codes cannot be combined. [Back to top]
What if I make a mistake and ordered an award that I didn't want?
Unfortunately, we cannot reverse the redemption. [Back to top]
I've been a member of Sirmacho for a long time. Do I get points for all the old orders I've made?
Unfortunately, no. We just started this program as of 10/25/2016 and points are only accumulated for orders posted thereafter. [Back to top]
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